1. Who We Are
International Pro LTD, is the data controller responsible for the personal data you provide via our site, services requests, or communications. We are committed to protecting your privacy and handling your information securely.
2. What Information We Collect
We may collect both:
- Personal Data (provided by you): Name, company name, email, phone number, job title, address, IP address, and any details you include in support or inquiry forms.
- Technical & Usage Data (automatically collected): IP address, browser type, device type, OS, referrer URL, date and time of visit, pages visited, and cookies or analytics data.
3. How We Use Your Information
Your data helps us:
- Respond to inquiries, deliver services, and provide support
- Communicate updates, marketing materials, and newsletters (with your consent)
- Improve website usability, performance, and security through analytics
- Fulfill legal obligations and safeguard against fraud
4. Legal Basis for Processing
We rely on:
- Contractual necessity when you engage our services
- Legitimate interests for website analytics and service improvements
- Consent, where applicable—e.g., marketing emails (you can withdraw at any time)
5. Sharing Your Data
We may share your data with trusted third parties only when necessary to:
- Provide services (e.g., hosting providers, email platforms, payment processors)
- Comply with legal obligations
- Maintain business operations, such as accounting or IT support
We do not sell or rent your personal data.
6. Security Measures
We use a mix of technical and organizational measures—encryption, firewalls, access controls—to protect personal data. While we strive for best-practice security, no system can be guaranteed 100% safe.
7. Data Retention
We keep your personal data only as long as needed:
- For service delivery, communication, and support needs
- To comply with legal and tax requirements
- Data is securely deleted or anonymized when no longer necessary
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or receive a copy of your data
- Rectify inaccuracies
- Request deletion (“right to be forgotten”)
- Restrict processing or object to it
- Withdraw consent (moving forward, without affecting prior processing)
- Lodge a complaint with a supervisory authority (e.g., ICO in the UK)
To exercise your rights, please contact us at info@internationalpro.co.uk.
9. Cookies & Tracking
Our site uses cookies to:
- Improve browsing functionality (session management, preferences)
- Analyse usage and performance with services like Google Analytics
You can manage cookie preferences or disable them via your browser settings. Please note disabling essential cookies may affect site functionality.
10. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect data from minors. If you believe your child’s information has been provided to us, contact us to have it removed.
11. International Transfers
If we transfer your data outside the UK or EU, we ensure equivalent protections via mechanisms such as Standard Contractual Clauses, ensuring compliance with data protection standards.
12. Updates to This Policy
We may update this policy occasionally to reflect changes in services, legal requirements, or feedback. The Effective Date will always indicate when it was last revised. We encourage periodic review.
13. Contact Us
For questions, concerns, or to exercise your rights regarding personal data, please contact:
Email: info@internationalpro.co.uk
Phone: +44 7746 110061
